The Bracketeer Returns and Refunds
Customers may return an item that is unused within 30 days of purchase for a product refund. (No freight refunds, less 25% restocking fee).
All returns must be authorized by The Bracketeer LLC. All freight charges incurred with this transaction are the responsibility of the customer.
Returns without the authorization from The Bracketeer LLC will be refused.
After 30 days items that are unused may be returned with a 40% restocking charge.
No returns after 60 days of purchase.
Product must be returned in it's original packing material. It is the customer's responsibility to return product in new and sellable condition. Products damaged during the transport back to the warehouse are excluded from refunds, therefore we recommend to insure shipment with carrier.
Returns on orders shipped under our free freight policy will be refunded as indicated above less the amount of freight paid by The Bracketeer LLC when the original order shipped.
Defective or faulty items may be returned during their respective warranty period (12 months limited) and replaced at no charge or refunded.
To register a return fill in the contact details below: